Oru Kayak, Inc. warrants all Oru Kayak products to be free from defects in material or workmanship for a
period of one year from the date of its original ship date. If a problem
occurs, you must contact Oru Kayak in a timely manner by email at service@orukayak.com,
and obtain a Return Authorization Number. Once a Return Authorization
Number is obtained, you must promptly ship the product, postage prepaid,
to Oru Kayak, Inc. for
inspection and warranty consideration to the return address that will
be provided. Any product that is covered by this warranty and that is
found in the reasonable judgment of Oru Kayak, Inc. to
be defective in materials or workmanship will be repaired or replaced
at Oru Kayak’s option. All covered repairs or replacement products will
be made at no charge during the warranty period and within a reasonable
period of time.
This warranty does NOT cover
Products
used for commercial or rental purposes; normal wear and tear, including
punctures, cuts and abrasions sustained in normal use; damage caused by
accident, neglect, or misuse; damage caused by improper storage
maintenance, or handling; damage caused by extreme weather or
environmental conditions, including white water conditions; products
that have been structurally altered or modified; damage caused while the
product is in possession of a freight carrier or party other than Oru
Kayak; cosmetic wear, abrasion, or damage caused by excessive UV
exposure; and products determined to have been used for any activity
other than an activity that is intended or customary for the product.
Activating your warranty
The
warranty registration form should be completed within thirty days of
original purchase or receipt of product to be activated. It is suggested
that you keep your sales receipt should it be required in the future
for proof of purchase.
To register your warranty please go to the link below:
Warranty Registration
Limitation and disclaimer of implied warranties
To the extent permitted by applicable laws:
• Oru
Kayak does NOT make any implied warranty of merchantability as to any
product or part, whether or not the product or part is covered by any
express warranty herein;
• Oru
Kayak does NOT make any implied warranty of fitness for a particular
purpose, and there are no warranties that extend beyond the description
on the face hereof;
• In those
jurisdictions where the implied warranties may not be disclaimed, any
implied warranty is limited in duration to the duration of the express
warranty described in the warranty statement. Some states do not allow
limitations on how long an implied warranty lasts, so the above
limitations may not apply to you.
No liability of incidental or consequential damages
The
repair and replacement remedies described in this warranty are the
owner’s sole and exclusive remedy. In no event shall Oru Kayak be liable
for any incidental, special, or consequential damages. Some states do
not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. This
warranty gives you specific legal rights, and you may also have other
rights that vary from state to state.
To validate the warranty, you must register your Oru Kayak within thirty days of receipt of your kayak. Click here to register now.